We are looking to recruit a Property Manager to proactively and professionally manage a portfolio based in the Cardiff/South Wales, of residential homes and communities, consistently providing excellent customer service to maximise quality of life and peace of mind.

What You Ll Be Doing

• Conduct surgery meetings with client and customers, encouraging open communication and responding directly to queries, concerns and feedback
• Arrange and facilitate regular meetings with key stakeholders within your portfolio, guiding and positively influencing decisions and disputes
• Proactively respond to the needs of client and customers, including providing relevant information to lessees
• Ensuring internal databases etc. are regularly updated with key information
• Review and approve, with the assistance of Client Accounts, service charge audited accounts
• Manage and authorise all expenditure throughout the year, maintaining cash flow to prevent critical funding issues and ensuring value for money for customers and clients
• Ensure estimates of service charges are prepared, reviewed and submitted for billing in line with company expectations including any customer consultation
• Liaise with the credit control function to ensure effective debt management of the portfolio, inclusive of initial collection of routine service charge arrears
• Ensure that all property is managed in accordance with key Health and Safety legislation including but not limited to Fire Safety, Asbestos and Legionella / water hygiene control regulations
• Act as the 'Responsible Person for on-site Fire Safety regulation purposes
• Conduct comprehensive site inspections of your portfolio at predefined frequencies and ensure inspection reports are submitted within Company guidelines
• Complete all Fire, Health and Safety risk assessment/site inspection follow up actions within the defined timescales
• Where necessary undertake Health and Safety risk assessments
• Take ownership of any Enforcement action and respond accordingly without delay to the relevant authorities

What You Ll Be Responsible For

• Budget / Financial Responsibility
• People management responsibility

Essential

• Budgetary experience and an understanding of financial management principles
• An awareness of current Health & Safety legislation and practices inclusive of but not exhaustive to, The Management of Health and Safety at Work Regulations, Regulatory Reform (Fire Safety) Order and The Control of Asbestos at Work Regulations

To apply for this role, click the 'Apply Online' button above.